Hey there, @user_tvv5f3, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with troubleshooting your internet connection. Have you tried any troubleshooting already? Here is an awesome checklist of troubleshooting steps put together by our experts: https://forums.xfinity.com/conversations/internet/answered-tips-for-troubleshooting-your-xfinity-internet-connection/
XfinityJeniece
Official Employee
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3.4K Messages
6 hours ago
Hey there, @user_tvv5f3, thanks for reaching out through Xfinity Forums regarding your account. We would be happy to help you with troubleshooting your internet connection. Have you tried any troubleshooting already? Here is an awesome checklist of troubleshooting steps put together by our experts: https://forums.xfinity.com/conversations/internet/answered-tips-for-troubleshooting-your-xfinity-internet-connection/
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