internet essentials unwanted price/speed increase

@ComputerJunkie Yeah, I just noticed the price increase too. At first, I only saw the increase in Mbps in a text message they sent me, and it didn't mention the price hike. I was thinking, "Wow, Xfinity is looking out for their customers by increasing the Mbps. That was nice of them." I spoke too soon! 😂😂

Hi 4xzifr, I understand. I not elderly yet, but I am on disability, no partner, no family, no friends to help me on my expenses. I know some who have some help here and there, but when you are truly on your own, things can get quite difficult on low-fixed income. And everything is going up, not just the ones I mentioned before, so it is daunting when you cannot go out and get a job, 2nd job, get overtime...

I don't have cable, I don't go to movies, I don't go on vacations, and the list goes on. Some people do not understand what it's like to have to go to food pantries, 2nd hand shops and so on. Yet for all the lowered prices, sometimes still cannot get what you need, let alone what you want. I still have to budget for EVERYTHING. I get it.

@user_44p7c4​ Spoken like a true well-off person who feels those of us in dire straights sit pretty with all the handouts and should be grateful for any scrap we manage to catch. I was a working stiff and ended up with health issues which turned my life completely upside down. I quit cable 15 years ago and have been fine with OTA and online. I also would not have a cell phone if it wasn't for the ACP. And your point? Maybe since $5/month is not much to you, you would be willing to comp the $5 on my bill for me every month? That's only $60/year, right?

For your information, I was paying full price for years and always writing Tom and getting a new contract set up that the CSR's were unauthorized to hand me. It started out at $19.99/mo, then $5-$6 more a year until it hit $40/month, which I did until I literally couldn't. They did not once tell me about this program to avoid dealing with me anymore. Out of desperation, I learned about it on my own, stopped service for 4 months and then got onto the Essentials plan so I could continue affording it.

And as bad as I have it, I know of some who have it much worse than I do and I hope I never end up that far down, as my situation is bad enough. Just remember, you could be having the best day of your life and 5 minutes from now calamity hits so badly that you can never recover.

These are not spoiled, lazy, rich brats. These are human beings, some of which used to be on top of their world, like myself, who has had quite the misfortune in life to bring them down to new lows. It would behoove you to put yourself in some of our shoes and find a little understanding and compassion. Didn't your mother ever teach you that if you have nothing nice to say, then say nothing at all?  Or before judging to walk a mile in someone else's shoes? If she didn't, shame on her and if she did, shame on you.