Hey there, user_6o8v0y, thanks for reaching out through Xfinity Forums regarding your internet connection. We would be happy to help you with troubleshooting the signal to ensure your services are working. Is this a router you have connected to your modem? What device are you no longer showing your internet connection on?
XfinityJeniece
Official Employee
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3.1K Messages
1 day ago
Hey there, user_6o8v0y, thanks for reaching out through Xfinity Forums regarding your internet connection. We would be happy to help you with troubleshooting the signal to ensure your services are working. Is this a router you have connected to your modem? What device are you no longer showing your internet connection on?
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