Hey @user_t57et8, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Internet connectivity issues. I would be more than happy to offer my assistance looking into this further for you.
Do you currently use an Xfinity xFi Gateway rental in order to receive the Xfinity Internet services? If so, can you please open the Xfinity App, WiFi Tab, Troubleshoot, and perform a Full Network Test and let us know of the results? We hope to hear from you soon.
XfinityDemitrius
Official Employee
•
1.5K Messages
14 days ago
Hey @user_t57et8, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity Internet connectivity issues. I would be more than happy to offer my assistance looking into this further for you.
Do you currently use an Xfinity xFi Gateway rental in order to receive the Xfinity Internet services? If so, can you please open the Xfinity App, WiFi Tab, Troubleshoot, and perform a Full Network Test and let us know of the results? We hope to hear from you soon.
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