Internet and security system down [Edited]

My internet stopped working from nothing and all my security systems is down they don’t have any technician to be sent to fix the issue I been in my phone almost all night trying to get at least my security systems working and nobody can’t do anything and apparently I have to be without internet for like 3 days until a technician is available to come by worse service ever [Edited: "Solicitation"]

[Title Edited: "Solicitation"]

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XfinityJorge

Official Employee

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3.1K Messages

7 hours ago

user_5xczmu Hi there! Thank you so much for using our Forums and our team is happy for the chance to work together to help with your internet connection. We know how important it is for your secuirty system to be online and we got your back. In order to get started can you please send us a DM with your complete name and the address we will be working with?
To send a "direct message" / "private message" message to Xfinity Support:
• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "Start new conversation" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

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user_5xczmu

Internet and security system down [Edited]

XfinityJorge

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