Visitor
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10 Messages
Installment plan
I made a 50 dollar payment as told to by my chat agent and I would get set up with an installment plan however my service was instead suspended.
Visitor
•
10 Messages
I made a 50 dollar payment as told to by my chat agent and I would get set up with an installment plan however my service was instead suspended.
XfinityKatie
Official Employee
•
744 Messages
1 year ago
@J-P-123 We know how important it is to stay connected, so we definitely want to ensure you are able to stay online! Our team here isn't able to set up installment plans, however, if you are eligible for a payment plan the good news is you would be able to set this up yourself via you My Account profile. Have you tried to set up an installment plan via the Xfinity Assistant?
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