B

Visitor

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1 Message

Thursday, July 28th, 2022 12:01 AM

Closed

Installation charges

Please explain the difference in price for self installation and professional installation.  What does xfinity do for $40 vs $100

Official Employee

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1.8K Messages

3 years ago

Hi @Bade,

I think you may be referring to our Self Install Plus which is $39.99. Self Install Plus is an installation option where our technician performs necessary outdoor work and enters your customer’s home to certify an outlet for use. In addition, they would drop off and deliver the equipment to you so you can install and activate the service.

 

Our full installation service would provide almost the same thing, but the technician would install and active the equipment, test the service and more. If you opt-in for the Self Install Plus, and then need to have another technician scheduled, the $39.99 would be refunded and the full $100.00 installation fee would be charged. 

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