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Tuesday, March 18th, 2025 9:17 PM

Install modem

I need the password they're asking for

Official Employee

 • 

2.1K Messages

2 months ago

 

user_g5a94i Greetings! Thank you so much for using our Forums to contact our team and we are here to help with your modem set up. Please send us a DM with your name and address so we can get started on this. 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

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