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Inquiries about returning an XFINITY router.
I currently have internet from Xfinity and an Xfinity router (black tower type).
I am moving at the end of April and will be using my existing internet where I am moving to.
Can I return the router before moving day and just use the internet, and if so, what is the process?
Of course, I'll be buying my own router and using it till moving day.
XfinityPeterH
Official Employee
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1.8K Messages
1 year ago
@user_kjr26x Great question. Here is a great link that helps explain the return process. How to return your Xfinity equipment. You will also need to make sure that we have the equipment removed from your account so that way you do not get charged for it. Do you already have your own modem?
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