1 Message
Infinite Sign-In Loop
This is insanity. I've been trapped in the Xfinity Infinite Sign-In Loop for weeks now. Unable to sign into the Xfinity app. This is very important to be to be able to access my driveway camera. I have cleared the cache data MANY times. I have restarted my phone MANY times. I have un-installed and re-installed the app MANY times. Chat support simply tells me to wait then try logging in later. This is NOT HELPING AT ALL. What in the actual F%$#?????
XfinityArmand
Official Employee
•
2.1K Messages
27 days ago
Thank you so much for taking the time to reach out to Xfinity Support @user_9u3sbh! We are so glad to hear from you and want to help in any way that we can to ensure you are having the best experience with your service. No worries! You have reached out to the best team to assist with getting this taken care of for you. You mentioned that you have restarted the device you are accessing the app on and reinstalled the app. Are you able to confirm you are using the most up-to-date version operating system on your phone?
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