New Poster
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4 Messages
Incorrect Rewards Tier
Hello: I am listed as Gold but have been with Comcast for over 20+ years. I would like assistance with changing to Diamond.
New Poster
•
4 Messages
Hello: I am listed as Gold but have been with Comcast for over 20+ years. I would like assistance with changing to Diamond.
XfinityJorge
Official Employee
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2.4K Messages
2 years ago
Hello there @Larcatian thank you so much for making a Public post on our Xfinity Forums and we are happy to help you see what is going on with the Rewards tier on the account. In order to get started, can you please send me a private message to Xfinity Support with your full name and full address by clicking the chat icon in the top right?
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