Visitor
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1 Message
Incorrect final bill after cancellation
I cancelled my Xfinity service effective August 29, but my final bill does not reflect the prorated adjustment. My account is already disconnected, but it still shows a $50 balance. I need assistance reviewing and correcting my final bill.


XfinityJeniece
Official Employee
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4.3K Messages
5 hours ago
Hey there, @user_u1otap, thanks for reaching out through Xfinity Forums. I would be happy to take a look at your billing details to ensure you were billed correctly. Please send us a Direct Message with your full name and your full address.
How to Send Us a Direct Message:
You can see how to send us a direct message here, https://forums.xfinity.com/conversations/guidelines/how-to-direct-messaging-within-the-forum/697ba1e570934d009185c514.
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