Incomplete installation after recent neighborhood cable upgrade

I am attaching a photograph of the Comcast neighborhood cable distribution equipment following your recent upgrade. As you can see, the equipment is completely exposed, and the large green protective enclosure has been left sitting beside it. The previous enclosure apparently no longer accommodates the upgraded equipment. However, leaving the distribution equipment and its connections exposed without an appropriate protective housing raises concerns about weather exposure, moisture intrusion, corrosion, and potential equipment damage. This equipment is located on private residential property and serves the surrounding neighborhood.

I have contacted Xfinity previously, but the issue remains unresolved. I am requesting that this be referred to your outside plant maintenance department for an inspection and correction. Please determine what protective enclosure is required for this upgraded equipment and arrange for its proper installation.

I would appreciate a reference number and confirmation of when this will be addressed.