In person house visit

Hello user_py5tba, thank you for reaching out via our Xfinity Community Forums. I would be happy to submit a ticket on your behalf to see if services can be set up at your home. To get started, please send our team a Direct Message with your full name and physical address.  

To send a "Direct Message" message:

Click "Sign In" if necessary

Click the "Direct Messaging" icon at the top of the page (it looks like a text bubble)

Click the "New message" (pencil and paper) icon

Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list that appears. The "Xfinity Support" graphic replaces the "To:" line

Type your message in the text area near the bottom of the window

Press Enter to send it