Visitor
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3 Messages
Impossible to get an Agent about Perplexity Pro Reward (or is this an Xfinity scam?)
Without an actual date for an actual reward, it's impossible to get real help from your Rewards form! So frustrating and badly designed!!!!
So, please, where is my code? Or is this an Xfinity scam?
As stated on this page: https://www.perplexity.ai/hub/blog/redeem-a-free-year-of-perplexity-pro-through-xfinity-rewards
Eligible Xfinity customers can sign up for this offer on the Perplexity website using the unique code in their Xfinity Rewards account.
This promotion is open to active Xfinity Rewards members. Existing Perplexity Pro account holders are ineligible to redeem this offer. To redeem your complimentary year of Perplexity Pro, you must sign up prior to August 29th, 2025 using the unique promo code provided to you by Xfinity.
XfinityDemitrius
Official Employee
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2.1K Messages
4 months ago
Hey @AliciaB. Thank you for visiting our official Xfinity Forums Community support page. You can visit the Xfinity Rewards portal by visiting https://www.xfinity.com/rewards. You will need to sign in with the Primary Xfinity ID to view the available and eligible rewards. Some rewards may be on a first come, first served basis and have limited quantity. When you visit the Xfinity Rewards portal, are you no longer able to see an Xfinity Rewards for a Perplexity subscription?
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Anon5280
Contributor
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25 Messages
25 days ago
it was a SCAM put out by Xfinity. It appears they had about 100 coupons to hand out. Made a big deal about it. But, a little research shows it was exhausted right away.
But, the thousands of Xfinity Reward users that spent hours as I did!
I am a Diamond Xfinity Reward member. all the so called rewards are basically [Edited: "Language"].
Then I saw this one and spent many hours. Eventually, in a post by Xfinity - they admitted it was extremely short lived and gone, gone, gone!
But, Google and yes even Perplexity will list it as still being valid.
I got a Motorolla phone that had the same deal. The Code actually worked when registering my phone warranty with Motorolla.
Perplexity said Congradulations (3 months). [Edited: "Language"], I was ready to sign up a year on PRO since they were giving me 3 months.
One week later.... as if it never happened!
Email, contact Perplexity... ZERO customer support!
I kind of like Perplexity, used it to bounce against ChatGPT. But, given its [Edited: "Language"] customer service
I am scared to pay Perplexity a year in advance or to trust them with my credit card info.
ChatGPT just came out with version 5. Now, it would appear Perplexity isn't keeping up?
I am ready to pull the cable on Xfinity for this. My tmobile phone is cheaper than the stupid adds Xfinity offers.
My friends use the tmobile 5G home server, run multiple TV sets, subscribe to the same extra streams. Two cut out Comcast, same service saving about 40% a month.
Been with Comcast since 2005. Service is wanky. Prices gone up. They are not special anymore. This SCAM with perplexity has put me over the edge.
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