I'm trying to resume my now internet, but my payment is not goin thru for *45

Thanks for reaching out — we hear you, and we know how important it is to get your internet back up and running!

If your $45 payment isn’t going through, here are a couple of quick things to check:

• Make sure your payment method details are up to date.

• Try a different payment method if you have one available.

• If you’re using the app or website, try clearing your cache or switching browsers.

If it’s still not working, let us know.