S

Visitor

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1 Message

Thursday, May 1st, 2025 5:22 PM

I’m about to cancel this [Edited]

Worst company ever and idk why my bill so high about to cancel this [EDITED: Language]

Official Employee

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1.3K Messages

1 day ago

Hi there, @Sugercakesd23! Thanks for reaching out to us here on the Community Forum. If you're looking to re-evaluate your services and bill, it's easier than ever to check for eligible promotions and change services. If you log in with your primary XFINITY ID and head over to: https://www.xfinity.com/planbuilder, you can browse and compare service plans and options, and even change over right online! If you do need manual assistance, we would certainly be happy to help. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.

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