Visitor
•
4 Messages
im about to cancel my services.
this company is a [Edited: “Profanity”] nightmare.
the app refused to verify my info when i tried to add a new payment method, then when i clicked the "X" to leave it because i got tired of doing it 10+ times it told me i cannot do it now and need to verify my account information (which all my info is correct).
everything about this company is a [Edited: “Profanity”] show and i'm about to leave for legit any other service at this point as this isnt even worth my time anymore.
nothing has been fixed or worked on to make anything user friendly because this company could careless for its actual users. they only care about our money.
yuzuha
Visitor
•
4 Messages
3 days ago
finally got a hold of someone to attempt to get my payment method added, and they had me sit on hold for 10+ minutes to say they couldnt verify me, EVEN THOUGH IM LEGIT CALLING THROUGH MY PHONE NUMBER ON THE ACCOUNT, and said to go to an xfinity store to pay.
im leaving unless i get any kind of compensation for this horrid services being provided to me.
i will not entertain any responses that do not proved any solution to adding my payment method so i can pay my bill, and any that dont offer compensation.
(edited)
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