If the web site offers me full duplex 2gb up / 2 gb down, does that mean FDX is available at my address?

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

That's a really good question @badtux99!  Thanks for posting it here on our Xfinity Community forums! We can definitely take a deeper dive into your location and determine what happened there for you. 😀

In order for us to take a look at this, please send us a direct message* with your full name and service address.  Once we have you verified on the account, we can dig into this and see what your location actually supports! 

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