Hi there, @user_ucl6ec! Thanks for reaching out to us here on the Community Forum. We can definitely assist with downgrading to internet only. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
XfinityFrank
Official Employee
•
1.8K Messages
7 hours ago
Hi there, @user_ucl6ec! Thanks for reaching out to us here on the Community Forum. We can definitely assist with downgrading to internet only. Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address.
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