U

Visitor

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3 Messages

Thursday, October 6th, 2022 12:44 AM

Closed

Ian outage

I have been trying to get some sort of status update for my outage. All get is some made up approximately 2 hours for when I ask then that time comes and goes then the response is ASAP. I would like an actual answer. Like “Our crews are busy is other areas right now your are is 8th in the que except 2 weeks of outages.”

This conversation has been merged. Please refer the main conversation:

Hurricane Ian

Expert

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31.4K Messages

3 years ago

@user_437e08 

I have been trying to get some sort of status update for my outage. All get is some made up approximately 2 hours for when I ask then that time comes and goes then the response is ASAP. I would like an actual answer. Like “Our crews are busy is other areas right now your are is 8th in the que except 2 weeks of outages.”

At this time there is no definite ETA for when internet and cable will be restored.  Depending on the damage in your area it could be anywhere from tomorrow to a month from now, or anything in between or beyond.  Remember, the crews have been hit just as hard as anyone else, and I would imagine that a lot of repair vehicles were also damaged.

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