Visitor
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1 Message
I want to switch to Xfinity student
I’m having an issue. I’m being told I have to close my account in order to qualify for the student deals for internet.
I don’t want to cancel and start over again, isn’t there any way to just be able to verify I’m a student and have someone switch my pricing to the student one?
EG
Expert
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110K Messages
2 years ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeniece
Official Employee
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3K Messages
2 years ago
Hey there, thanks for reaching out through Xfinity Forums regarding the student offers we have available. Our student offers would currently only be available to new customers. We would be happy to see what other promotional offers we have available to you on your current account. I definitely understand not wanting to start over with a new account.
Please send us a private message with your name and service address to "Xfinity Support" by clicking on the chat icon at the top right of the page.
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