Skip to main content
user_3qay7s
1st Topic

Visitor

 • 

1 Message

Wednesday, February 11th, 2026 2:24 AM

I want to cancel Xfinity wifi

Hi, I am moving to California Tommorow, so please stop Xfinity service by tomorrow (Feb 11). I will start Xfinity service again by March 1st in California.

So please stop the Xfinity service. I will return the wifi box as soon as possible 

Question

 • 

Updated 

18 hours ago

6

2

0

Oldest First
Selected Oldest First
EG

Expert

 • 

115.9K Messages

18 hours ago

The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance. 

0

0

XfinityJorge

Official Employee

 • 

2.8K Messages

18 hours ago

 

user_3qay7s Hi there! Thanks for using our Forums and we are happy to work with you to help with your move. I know going from home to home can be a lot of work but we are here to assist to make it easier. To get started can you send me a DM with your complete name and service address that you are connected to now? 
To send a "direct message" / "private message" message to Xfinity Support:
 • Click "Sign In" if necessary
 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 
 • Click the "New message" (pencil and paper) icon
 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
 • As you are typing a drop-down list appears. Select "Xfinity Support" from that list
 • An "Xfinity Support" graphic replaces the "To:" line
 • Type your message in the text area near the bottom of the window
 • Press Enter to send it

 

0

0

forum icon

New to the Community?

Start Here