Visitor

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1 Message

Saturday, August 1st, 2026 4:11 AM

I want to cancel my wifi now pass

It doesn’t even work with me and I paid 10 dollars for nothing. I was in such a rush that I accidentally used a Comcast email that I have no access to. And the assistant is no help either.

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Official Employee

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1.1K Messages

3 hours ago

Good morning @user_gmsrcp, and thanks for reaching out to us on the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues with the NOW WiFi pass that you are having. Any issues or requests with the NOW WiFi pass does have to go through the digital assistant, as we have no access to account information with that product.

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