12 Messages

Friday, February 16th, 2024

Closed

I want to cancel internet immediately, but xfinity is making it nearly IMPOSSIBLE!

Yes, I've read a lot of posts about this, but found no solution.

I have even scheduled a callback but NO ONE CALLED. (Schedule was 5:00p-5:30p, and it's now 6:10p)

How can I cancel before I get billed another $90?????

FTC proposed this last year, but it can't happen soon enough...

"The Federal Trade Commission today proposed a “click to cancel” provision requiring sellers to make it as easy for consumers to cancel their enrollment as it was to sign up. That is just one of several significant updates the Commission is proposing to its rules regarding subscriptions and recurring payments."

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