Good morning @user_zwypt4, and thanks for posting to the Xfinity forums, I hope this message finds you well. When it comes to a refund on closed account in about four to six weeks after disconnecting service, a refund is issued for any remaining credit balance on the account that exceeds the total charges of any unreturned, Comcast-owned equipment. The refund is applied to the last payment method on file, if eligible.
XfinityJeff
Official Employee
•
463 Messages
1 month ago
Good morning @user_zwypt4, and thanks for posting to the Xfinity forums, I hope this message finds you well. When it comes to a refund on closed account in about four to six weeks after disconnecting service, a refund is issued for any remaining credit balance on the account that exceeds the total charges of any unreturned, Comcast-owned equipment. The refund is applied to the last payment method on file, if eligible.
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