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09/09/2026 10:13 PM

I transferred my phone account to Xfinity and I need to switch carriers

I have my transfer pin # and account number 

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Official Employee

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2.9K Messages

5 hours ago

Hey @user_ux16qk, Thank you for visiting our official Xfinity Forums Community support page. We will be more than happy to help as best we can. Are you attempting to port out an Xfinity Voice or Xfinity Mobile number to a different carrier? Are you attempting to port in a phone number to Xfinity Voice or Xfinity Mobile? 

Please provide as much detail and description as possible as this will allow us to quickly assist you and get your concerns addressed. We hope to hear from you soon.

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