3 Messages
I received an email about a cancellation request, but I never made that request
I received an email about a cancellation request, but I never made that request. would like to keep my service and equipment.
My roommate moved out, and a new one moved in. I suspect one of them accidentally canceled my service.
Could you please check this issue? Thank you.
XfinityJeniece
Official Employee
•
3.4K Messages
5 months ago
Hey there, thanks for reaching out through Xfinity Forums regarding your account. We want to ensure your account is up and running for you! I see you sent over a Direct Message, and we will continue to assist you there. Look forward to working with you.
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