allprova1's profile

New Poster

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3 Messages

Monday, August 19th, 2024 8:24 PM

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I need to have my pedestal cover replaced, the garbage man took it away

I have tried for 4 years to have my pedestal cover fixed and the garbage man finally hauled it away? I need help!

Expert

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110.4K Messages

9 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

Official Employee

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1.8K Messages

9 months ago

Hey @allprova1, Thank you for visiting our official Xfinity Forums Community support page. We greatly appreciate you taking the time to share your experience regarding the Xfinity services and pedestal equipment. I would be more than happy to offer my assistance looking into this further for you.

 

Thank you for being a part of our Xfinity Forums community since 2020. Are your Xfinity services effected in any way or working perfectly normal? Do you have the Xfinity App where you can quickly and easily perform a Whole Home Network Test to determine if there are any issues with the services. The Xfinity App should run through a few test to ensure the proper services are being delivered. 

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