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user_y4367u
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Visitor

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1 Message

Monday, January 26th, 2026 3:03 AM

I need to cancel my account

I have to cancel my account. I no longer live where the account is billed at. I need to cancel. The online forms seems to want to schedule a phone call. I work on-call during those hours. I need to cancel my account. I need to cancel my account. How do I cancel my account.

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Updated 

2 hours ago

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EG

Expert

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116.6K Messages

2 months ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityPeterH

Official Employee

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2.6K Messages

2 months ago

 

user_y4367u Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. That said since you already sent us a DM we will continue to help you and process your request there. 

 

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user_633a24

Visitor

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1 Message

2 hours ago

I am changing providers.  I still live at the same address. 

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