I need to cancel my account

Question

I have to cancel my account. I no longer live where the account is billed at. I need to cancel. The online forms seems to want to schedule a phone call. I work on-call during those hours. I need to cancel my account. I need to cancel my account. How do I cancel my account.

EG · Answer

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

XfinityPeterH · Answer

user_y4367u Please be reminded that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum, is a violation of Forum Guidelines. In the future we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message. That said since you already sent us a DM we will continue to help you and process your request there.

Customer Service

user_y4367u

I need to cancel my account

EG

XfinityPeterH

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