Visitor
•
1 Message
I need to a real person from the retention dept
I have been trying to peak with a person in the retention dept but am speaking with someone overseas who won't quit talking and is not listening. Any ideas please?
Visitor
•
1 Message
I have been trying to peak with a person in the retention dept but am speaking with someone overseas who won't quit talking and is not listening. Any ideas please?
EG
Expert
•
114.9K Messages
7 hours ago
The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
0
0
XfinityMatthew
Official Employee
•
1.2K Messages
7 hours ago
0
0
Quadro
Contributor
•
53 Messages
7 hours ago
99% of all my problems are solved or questions are answered by using Xfinity live chat. Had a few agents over the years who lied and made up stories to make a sell, but some have been very helpful.
0
0