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Friday, February 27th, 2026 1:47 AM

I need the internet in the basement

I have the internet,  but the router in the main floor. The basement is really weak signal 

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Official Employee

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2K Messages

2 hours ago

Hi there, @user_0t3qhn! Thanks for reaching out to us here on the Community Forum and sorry to hear about the signal trouble. We have a few suggestions you can try to improve your WiFi signal located here : https://www.xfinity.com/support/articles/improve-your-wireless-home-network I would recommend checking that page out to see if any of the items may work for you. Let us know! 

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