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Thursday, January 11th, 2024 11:09 PM

Closed

I need help serring up our wifi and internet

Help… need a technician 

Official Employee

 • 

2.2K Messages

1 year ago

Greetings @user_1adv6v thank you so much for using our Forums to contact our team and we are happy to help you get the equipment all set up. To get the ball rolling on this can you send us a DM with your name and service address? Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

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