Visitor
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3 Messages
i need help following up on a open ticket - a technical support person was supposed to call me yesterday
i need help following up on a open ticket with Nikhil. A technical support person was supposed to call me yesterday, but never did. We were trying to log into our Paramount+ account, but Nikhil said it was a "backend issue" and technical support would follow up with me tomorrow (which was supposed to be yesterday)
The chat support literally just runs you around in circles. There is no way to actually chat with someone. It is so unbelievably frustrating.
XfinityJeniece
Official Employee
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3.1K Messages
5 months ago
Hey there, user_468241, thanks for reaching out through Xfinity Forums regarding your technical issues. We want to ensure you can watch Paramount +. I know I love watching movies on Paramount+ with my household and we have especially been loving this around the holidays. I am here to help! Are you still having the same issue?
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EG
Expert
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110.7K Messages
5 months ago
Concern moved here to the Customer Service help section.
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