Skip to main content

    Support

    Offers

U
user_2wk3r4
1st Topic

1 Message

Friday, March 7th, 2025 5:50 PM

I need a booster

I do not have Internet and was told I need a booster. The person that came today to fix my tv only gave me a box but did not ad a booster. Please help me. I have really bad sporadic reception

Question

 • 

Updated 

2 months ago

27

3

0

MikeB39A

Problem Solver

 • 

669 Messages

2 months ago

If you lack internet access and were advised to get a "booster," you likely need a Wi-Fi booster (also known as a Wi-Fi extender) to improve your existing Wi-Fi signal strength and coverage, not a cell phone signal booster. 

0

0

EG

Expert

 • 

110K Messages

2 months ago

The concern is not "E-mail" help related......... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.  

0

0

XfinityJorge

Official Employee

 • 

2.1K Messages

2 months ago

 

user_2wk3r4 Thank you so much for using our Forums and our team is here to work with you to make sure you have the best set up for your network. In order for us to look deeper into this can you send me a DM with your name and address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

0

0

forum icon

New to the Community?

Start Here