Good morning @Nell33, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. If you have recently moved service to a new address that is in the Xfinity footprint, there is an easy way to transfer your service to the new address. If you visit this website, it will walk you through the process of starting a transfer.
EG
Expert
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117.8K Messages
1 hour ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityJeff
Official Employee
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902 Messages
1 hour ago
Good morning @Nell33, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. If you have recently moved service to a new address that is in the Xfinity footprint, there is an easy way to transfer your service to the new address. If you visit this website, it will walk you through the process of starting a transfer.
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