I keep getting the message "You can't add a new payment method yet" when I try to pay my bill

Here are a few steps you can take to resolve this issue:

Verify Contact Information: Ensure your phone number and email address are correctly updated in your Xfinity account.
Check for Account Restrictions: Sometimes, there might be restrictions on your account that prevent adding new payment methods.
Contact Xfinity Support: If your contact information is already verified, you might need to reach out to our Xfinity Billing Support for further assistance. 1-800-XFINITY