Visitor
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1 Message
I haven't recieved my Xfinity NOW gateway
I recently subscribed to Xfinity NOW a couple days ago, however I have not yet received tracking info for my gateway? Does it normally take a while?
Visitor
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1 Message
I recently subscribed to Xfinity NOW a couple days ago, however I have not yet received tracking info for my gateway? Does it normally take a while?
Accepted Solution
XfinityDemitrius
Official Employee
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2.1K Messages
3 days ago
Hey @user_c0lsr3, Thank you for visiting our official Xfinity Forums Community support page. Shipping for the NOW Internet getting started kit can take up to 3-5 business days. Depending on when the service was ordered, and due to the holiday weekend, the shipment can be delayed.
I do apologize, but with the NOW Internet service, we do not provide billing and troubleshooting support. We recommend reaching out to our NOW chat team by clicking here through our Xfinity Assistant and they may be able to provide you with some additional information pertaining to your order.
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