Visitor
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1 Message
I have an email for the ceo of comcast, which I have emailed before and received a response back...customer service is a joke
I have spoken with customer service about my bill - to no avail. I have been with comcast since 2019 (too long) and my bill is absurd. I need further payment arrangements and no one is able to assist me. I have emailed the CEO, Brian Roberts, hoping he will respond back (very unlikely). I see now why my friends always ask me why do I have comcast, and there are so many other options out there.
EG
Expert
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114.7K Messages
2 months ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityThomasB
Official Employee
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2.4K Messages
2 months ago
user_tmjzcp This is never the experience we want you to be having when reaching out for support. We are a corporate based team, and always happy to help. If you can send us a DM with your full name, and address, we would be more than happy to assist.
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user_dif28y
Visitor
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1 Message
2 hours ago
Customer at Xfinity constantly lies and scams. I’m a fool for thinking it would change. Time to switch companies!
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