Visitor
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1 Message
I do not authorize the renewal or extension of my current fixed-term agreement
Dear Xfinity Customer Service,
I was informed that my current 24-month agreement began on March 15, 2025, and is scheduled to expire on March 15, 2027.
I hereby formally notify Comcast that I do not authorize the renewal or extension of my current fixed-term agreement.
I wish to permanently discontinue all Xfinity services immediately after my current contractual commitment ends, without early termination fees.
I am also unable to access my contract online. Please provide a complete copy of the agreement, confirm its exact expiration date, and explain the procedure for scheduling my final service disconnection.
Please acknowledge this notice in writing.
Sincerely,
[Removed: NAME Personal information]
XfinityAirelle
Official Employee
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3.6K Messages
1 hour ago
hank you for reaching out. I understand that you do not wish to renew or extend your current agreement and would like to discontinue your Xfinity services once your commitment ends.
I can certainly help review your account to confirm the exact agreement expiration date, assist with obtaining a copy of your agreement, and explain the process for scheduling your disconnection.
Please keep in mind that your services will not automatically disconnect when your agreement expires, so a separate disconnection request will be necessary.
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