I can testify that Comcast does in fact have the worst customer service I have ever dealt with

The xfinty assistant is useless and just runs you in circles. If you don't select one of the predetermined issues it eventually hangs up on you via chat or phone. Then if you do get someone its always someone in India that doesn't understand English. If you don't keep replying the chat ends you get a new person then have to start over. They all try to sell you a cell phone plan with every person you talk to. I can't get my 2 GB internet plan activated on my personal modem going on over a month now, or the Xfinity XB-8 modem. They scheduled an appointment, then when they called to verify it, the number is marked as spam so it went to voicemail they cancelled my appointment because I didn't answer.