1 Message
I am wanting to request service
In June my fiancé and I bought a new house a couple minutes down the street. When we went to go through the process of moving all our services to the new house we were heartbroken that Xfinity was not offered out here just yet. We had to settle with using Fidelity and since day one we have HAYES the service. It’s over priced, constantly having problems and absolutely ZERO perks for customers! Is there ANYTHING I can do to get my Xfinity back?!? Please tell me there’s a way to go back to you guys!
Sincerely, a happy Previous Xfinity customer!
EG
Expert
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110.3K Messages
1 year ago
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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XfinityAirelle
Official Employee
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2.6K Messages
1 year ago
Hi there,
Our awesome team would be happy to look into checking if we are able to get your home connected and add you back into our fantastic Xfinity family. Can you send us a direct message with your full name and address you would like connected?
To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!
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