Visitor

 • 

1 Message

Saturday, February 28th, 2026 5:37 AM

I am getting Peacock error PPG_0017 and need help from an agent.

I am getting Peacock error PPG_0017 and need help from an agent.

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Official Employee

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3.2K Messages

21 days ago

@user_iwhdik

Thanks for reaching out to us we do apologize for any inconvenience for having with your Peacock premium service. To get started please send me a direct message including your first and last name and complete service address

 

Here's the detailed steps to direct message us: 

  • Click "Sign In" if necessary
  • Click the "Direct Message” icon (upper right corner of this page)
  • Click the "New message" (pencil and paper) icon
  • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
  • Type your message in the text area near the bottom of the window
  • Press Enter to send your message

 

Visitor

 • 

1 Message

20 hours ago

[Edited: "Personal Information"]

(edited)

Official Employee

 • 

983 Messages

Hello @user_37dp50, for your security and safety, it is very important to remember not to post any personal information when in public. Please review our Xfinity Community Guidelines.
Are you experiencing error issues when signing in to Peacock?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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