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Tuesday, October 4th, 2022 7:55 PM

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HURRICANE IAN - ETR UPDATE

Like many others on here, I am impacted by Hurricane Ian and understand it is not Comcast's fault a natural disaster occurred.  However, like most folks, I work from home and currently unable to do so caused by the outage.  My employer is empathetic to my circumstances, but would like an estimated date for the restoration of services.  All of these blanket responses and messages received from Comcast are not helpful.  Is there any ACTUAL time frame we can be provided as to better determine a interim solution on my side (IE relocate to an area with working internet from another carrier)?  Not knowing if it will be a week, two, etc. is impactful to so many things, including remaining employed to keep a roof over my head.

This conversation has been merged. Please refer the main conversation:

Hurricane Ian

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