Visitor
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1 Message
Human
I need to talk to a human being, the cat on the app isn't working and every phone call robot I can find just talks in circles until it hangs up on me
Visitor
•
1 Message
I need to talk to a human being, the cat on the app isn't working and every phone call robot I can find just talks in circles until it hangs up on me
XfinityAirelle
Official Employee
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3.1K Messages
3 hours ago
Hi there! You’re definitely in the right place, you’re talking to real people here, not robots, and we’ve got you.
We’re really sorry you’ve had to deal with that runaround, we know how frustrating it is when you just need help and can’t get to an actual person. Let’s get this taken care of for you.
Can you tell us a little more about what’s going on or what issue you’re running into? We’ll jump in and work through it with you right here.
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