Skip to main content

    Support

    Offers

Sigsauer357's profile
Sigsauer357
20th Anniversary celebration
Rousing Reactor
Expressive Exchange

Contributor

 • 

53 Messages

Sunday, June 4th, 2023 11:48 PM

Closed

Human Being to talk to at Xfinity?

Is there a real human being to talk to at Xfinity? Please ? Its all computer bot as well as chat? Why?

Phone number if you know one. 

Question

 • 

Updated 

2 years ago

379

7

0

Again

Expert

 • 

31.5K Messages

2 years ago

@Sigsauer357 

We're all humans here.  What do you need help with?

1

0

jeshapiro

Visitor

 • 

1 Message

@Again​ talking to a person at infinity not chat with program

2 years ago

0

Sigsauer357

Contributor

 • 

53 Messages

2 years ago

I need a phone number to call xfinity where I speak to a human.

0

0

Sigsauer357

Contributor

 • 

53 Messages

2 years ago

No phone number is there. 

1

0

Again

Expert

 • 

31.5K Messages

@Sigsauer357​ 

You can find a phone number on your billing statement.

I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick
I am not a Comcast Employee.
I am a Customer Expert volunteering my time to help other customers here in the Forums.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Please mark an Accepted Answer!tick

2 years ago

0

user_1f4bc4

Visitor

 • 

2 Messages

2 years ago

I cannot find a phone number on my bill to call to talk to a human.

1

0

user_1f4bc4

Visitor

 • 

2 Messages

@user_1f4bc4​ I cannot find a phone number to call on my bill

2 years ago

0

MNtundraRET

Gold Problem Solver

 • 

5.9K Messages

2 years ago

I always got to our nearest service center That has always worked fine for me. I never deal over the phone and hang up on calls.

0

0

JerryB66

Visitor

 • 

2 Messages

2 years ago

I have the same problem. On 9/8/23 arrived at the local Xfinity store, returned all my equipment, and canceled my cable tv.  Only one item shows on the bill as returned and I am still being billed for the cable tv.

5

XfinityAngie

Official Employee

 • 

1.8K Messages

@JerryB66, Thank you for reaching out to Xfinity Support. We would be happy to assist you. Please send us a DM with your name and full address, so that we can take a closer look at your account. 

• Click "Sign In" if necessary

• Click the "Direct Message” icon (upper right corner of this page)

• Click the "New message" (pencil and paper) icon

• Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list

• Type your message in the text area near the bottom of the window

• Press Enter to send your message

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

XfinityGabriel

Official Employee

 • 

2.2K Messages

Thank you so much for your patience, @JerryB66! I apologize for the delayed response. We are still here for you. Would you mind sending your first/last name and full address via direct message so we can research the account further?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

2 years ago

0

forum icon

New to the Community?

Start Here