user_qmurut Thank you so much for using our Forums and for taking the time out of your busy day to contact our Xfinity Support Team. I see that you are having some issues with Xfinity Mobile and getting your device unlocked. Our team is happy to have the chance to work with you to get this resolved. To get started can you send us a DM with your full name and service address? Here's the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message" icon (upper right corner of this page) • Click the "New message" (pencil and paper) icon • Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list • Type your message in the text area near the bottom of the window • Press Enter to send your message
XfinityJorge
Official Employee
•
3K Messages
8 months ago
Here's the detailed steps to direct message us:
• Click "Sign In" if necessary
• Click the "Direct Message" icon (upper right corner of this page)
• Click the "New message" (pencil and paper) icon
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
• Type your message in the text area near the bottom of the window
• Press Enter to send your message
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