how to report downed wires
How on earth can you reach a human to report comcast wires that are lying in the ground? The only option appears to the the Xfinity Assistant bot, which asks me to sign in. Then it thanks me for signing in. Then it tells me it can help me better if I sign in. It's infuriating. There appears to be no other way to contact comcast/xfinity. The wires at my rental property are on the ground. I need someone to come out and fix it.