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user_go47op
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10/04/2026 9:27 PM

How to purchase the backup battery for my Xfinity Wi-Fi Pro

I’m just trying to figure out how to purchase the [Edited: “Inappropriate Language”] battery for the Xfinity Pro Wi-Fi

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Updated 

1 hour ago

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EG

Expert

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121.9K Messages

2 hours ago

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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XfinityThomasD

Official Employee

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2K Messages

1 hour ago

 

user_go47op You should be able to purchase the backup battery separately through the Xfinity website or app, after the Xfinity Pro service has been activated, and our team can assist with submitting the order as well if you still need assistance.

 

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